3. Ordering
As the products proposed for sale on Pierre Marcolini E-Boutique are foodstuffs that are prone to deteriororating or expiring rapidly, the right of withdrawal does not apply to the Customer.
The products proposed for sale in Pierre Marcolini E-Boutique are those featuring on the website on the day that it is consulted by the Customer and are subject to availability.
The Customer can find out about the various products that the Vendor offers on its website
https://www.marcolini.co.uk. The Customer may navigate freely on the pages of the website with no obligation to purchase.
The products are presented using an information sheet (product description, ingredients, photograph and price) containing information that is as correct and precise as possible to give as faithful and complete a description as possible. However, considering the digital means of presenting the products online, it is possible that the Customer’s perception of the photographic representation of a product does not correspond exactly with the product itself.
The Customer shall select the products s/he wants and specify the quantity. The products will then be automatically added to the Customer’s basket.
When ordering a product from the website, it is also possible to sign up for a customer account by clicking on “I wish to create a customer account with one click and continue with my order”. The Customer must fill out a form to open an account. The Customer must also supply an email address and choose a password that shall remain personal and confidential and will later be required for purposes of identification on the site. The Customer accepts that entering these two forms of identification is deemed to be proof of his/her identity and his/her acceptance of these general terms and conditions of sale.
At any time, the Customer may view a summary of the selected products by clicking on “View basket”, correct any errors in the ordering information entered, finish selecting products and order the products by clicking on “Order”.
The Customer can choose the payment method desired as set out in Article 6.
By clicking on “Buy”, the Customer completes his/her order. The order is recorded and the sale is complete. The Customer can no longer correct any data errors made when entering the order.
The confirmation email that the Vendor sends to the Customer concludes the contract and implies the Customer’s unconditional acceptance of these terms and conditions. The details of the order stated in the confirmation email are:
Summary of item(s)
Total cost of order
Total shipping and processing costs
Customer’s name and address
Place and date of ordering (for information only)
Payment details
Contact details for the customer care department of Pierre Marcolini E-Boutique.
The order form shall be recorded on the Vendor’s IT registers, which are stored on a reliable, durable server and shall be considered proof of the contractual relations between the parties. It also provides proof of the availability and price of the items.
Automatic recording systems are deemed to be valid proof of the nature, content and date of the order. The sale shall not be concluded until confirmation of the order has been sent by email to the Customer.
The Vendor shall not be bound by the Customer’s order until written confirmation is sent that it agrees to process the order. The Vendor reserves the right to subject the order to other conditions, to suspend or refuse it, notably if the order proves to be incomplete, if the data supplied is obviously erroneous, if the Customer has failed to pay previous orders, or for any other reason that the Vendor may see fit.
The information given by the Customer when s/he places an order is binding: in the event of an error in the Customer’s name or address, the Vendor shall not be held liable for its inability to deliver the goods.
Orders shall not be final until they have been confirmed by payment of the order by the Customer.